Shipping & Returns


New Zealand: for orders below $50, the delivery cost is $5. Orders over $50 are delivered to your door for free.

Australia: shipping to Australia costs $15 per order and takes 3-7 business days.

Rest of the world: we can deliver to most countries, for a flat rate of $25 per order. It will take between 3-10 business days to arrive.


Returns Policy:

We are convinced that you will love our product but, if not, you can let us know within 30 days and you'll receive your money back. 

  1. If you are not satisfied with a Manuka Sensations product you have purchased online, we are happy to refund you the purchase price or exchange it for another product.
  2. Simply contact us via email ( explaining your reason for wanting to return or exchange the product.
  3. The product should be mainly unused and you will need to provide proof of purchase.
  4. You will need to return the item to us, we advise to track the item to ensure we receive it. Our returns policy is valid for 60 days after date of purchase.
  5. Manuka Sensations reserves the right to refund or exchange a product depending on the volume of product remaining and the reason for returning.